When the agent clicks the "Web Form" button inside vicidial.php , the system replaces the --A-- tokens with live call data. Performance Tuning for High Agent Counts
Are you experiencing a with the agent interface? agc vicidialphp work
Nevertheless, the core will remain relevant because VICIdial’s architecture deeply depends on this interaction pattern. When the agent clicks the "Web Form" button inside vicidial
Agent enters http://your-server/vicidial.php . After authentication, AGC loads the agent’s default campaign and checks for any paused lists or closed times. Agent enters http://your-server/vicidial
Edit /etc/astguiclient.conf Set DEBUG_LOGS=1 .
: When a call is connected and an agent is assigned, the VICIDIAL system, along with custom php scripts, manages the call data and interaction. This might involve populating the agent’s screen with relevant customer information, recording calls, or logging dispositions.
In the Vicidial environment, this is often controlled by system variables defined in the System Settings or specific WebRTC phone settings stored in the MySQL database, which are injected into the PHP page load.
