Press Windows Key + R , type appwiz.cpl , and press to open Program and Features.
If the installer lacks the required permissions to modify system files, it will crash. the es2utility.exe or the main installer file. Select Run as administrator . 3. Clear Previous Installation Interruption
Note: Only do this if you downloaded the software from the official developer’s website. If you downloaded it from a shady third-party site, the antivirus might actually be right!
If the error specifies a .dll (e.g., vcruntime140.dll , api-ms-win-crt-runtime-l1-1-0.dll ):
A clean boot starts Windows with a minimal set of drivers and programs to eliminate software conflicts [source: Microsoft Support ].