Update device firmware, adjust settings, and assign hardware to specific officers.
: Manage upload speeds to prevent network congestion. axon evidence sync download
Once installed, you must configure Evidence Sync to connect securely to your agency's cloud ecosystem. Authenticating with Your Agency Portal Update device firmware, adjust settings, and assign hardware
Always ensure you are running the latest version of Evidence Sync to avoid compatibility issues with newer camera firmware. Update device firmware
During the login process, the software asks for your agency URL. Make sure you are typing the full web address provided by your department (e.g., citypd.evidence.com ), not just the name of the city.
Double-check your agency URL prefix. Do not include https:// or .com —only input the tenant prefix.