| Error/Issue | Possible Cause | Potential Solutions | | :--- | :--- | :--- | | | Wrong USB port selected, driver not installed properly, printer not in Service Mode. | Double-check the USB port in the tool's menu, reinstall the printer driver, and repeat the steps to enter Service Mode carefully. | | Operation failed or error message | The tool does not support your printer model. | Verify that your printer model is listed as compatible with V3200. If not, try a newer version like V3400 or V3600. | | Tool crashes or won't open | Antivirus software flagging the tool. | As the tool is unofficial, antivirus programs may mistakenly flag it. Temporarily disable your antivirus while using it, but be sure to re-enable it afterwards. | | Waste ink error returns | Physical waste ink pad not replaced. | The tool resets the counter, but it does not physically absorb the ink. If the pad is full, ink may still leak, triggering the error again. You should physically clean or replace the waste ink pad. |
This built-in safety feature prevents excess waste ink from leaking out of the printer. However, it often triggers well before the physical pads are completely saturated.
Resets the "main" and "platen" waste ink pad counters to zero.
: Clears the waste ink counter, allowing the printer to resume operation after it has reached its pre-set limit.
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