If you run into any specific error messages or have a particular operating system in mind, let me know, and I can help you find a more targeted solution.
As this is a sample document I do not provide any direct link however you can get the software from official website of Jinka. download driver cutting plotter jinka 1351 link
| Issue | Possible Causes | Solutions | | :--- | :--- | :--- | | | USB driver not installed or corrupted; Loose cable; Using wrong USB port. | 1. Ensure USB driver is properly installed. 2. Try a different USB port or cable. 3. Restart computer with plotter connected and powered on to trigger automatic detection. 4. Install Artcut 2009 software which includes drivers. 5. For USB connection, you must install the USB driver first before selecting the port in software. | | Plotter Not Cutting or Cutting Incorrectly | Communication error; Wrong port settings; Driver conflict. | 1. In your software (e.g., SignTools), set COM port settings to: Bits per second: 9600 , Data bits: 8 , Parity: None , Stop bits: 1 , Flow Control: Hardware . 2. Ensure your Serial (COM) cable is RS 232-C type . 3. Verify plotter's control panel settings match software settings . 4. Check if the correct device model is selected in software's "Device" drop-down box. 5. Use Original Artcut Driver instead of generic options. | | Windows 10/11 64-bit Compatibility Issues | Driver too old for modern OS; Missing digital signature. | 1. Many Jinka drivers work on Windows 10 64-bit . 2. Try using compatibility mode (right-click installer > Properties > Compatibility > Run as Windows 7). 3. Disable driver signature enforcement temporarily: Restart PC, press F8, select "Disable Driver Signature Enforcement". 4. Use alternative software like InkScape with PySerial. 5. Try drivers from similar models like Jinka 721 if available. | | LCD Screen Dead/Not Working | Power supply issue; Internal component failure. | 1. Check power connection and ensure outlet works. 2. Perform a reset by pressing reset button or following manufacturer guidelines. 3. If still dead, contact technical support for repair options. | | Plotter Not Responding After Driver Install | Driver conflict; Background processes interfering. | 1. Restart your computer after making any driver changes. 2. For advanced issues, adjust "Packet Size" in Production Manager properties: in cutting software, right-click plotter model > Job Properties > Cut tab > check "Package Size" and modify from 1000 Kb. | If you run into any specific error messages
Set to 9600 (or 38400 depending on your specific mainboard generation). Flow Control: Set to Hardware or Xon/Xoff . ❌ Troubleshooting Common Driver Issues Jinka 1351 Go to product viewer dialog for this item. Try a different USB port or cable
: Right-click the Windows Start menu, open Device Manager , and expand Ports (COM & LPT) . Your machine should display as either CH341 (COMx) or STMicroelectronics (COMx) . Note down the specific COM port number. 3. Software Integration & Port Mapping
The Jinka 1351 cutting plotter driver download process involves identifying the correct source, ensuring compatibility with your operating system, and cautiously downloading and installing the driver. If specific links are not provided here, it's due to the potential for outdated information or the need for direct manufacturer support.