Open Windows Device Manager . Look for any items labeled "BlackBerry" with a yellow exclamation mark. Right-click them, select Update Driver , and point the search directory to C:\Program Files (x86)\BlackBerry\BlackBerry Link\Drivers .
Microsoft .NET Framework 3.5 / 4.5 and updated USB host controllers Step-by-Step Installation Guide on Modern Windows (10 & 11) Open Windows Device Manager
Go to Windows Control Panel > Programs and Features > Turn Windows features on or off . Ensure that .NET Framework 3.5 (which includes .NET 2.0 and 3.0) is checked and active. Conclusion and Current Status select Update Driver
If your device is plugged in via USB but fails to show up inside the dashboard, the issue is usually an unsigned driver block. Open Windows Device Manager